We use Canada Post Expedited shipping. In case of Canada Post postal disruption we ship using UPS. UPS does not deliver to PO Boxes. You must enter a full mailing address.
PLEASE NOTE: MOST ORDERS PLACED BEFORE 3 PM EST WILL SHIP SAME DAY (excluding weekends/holidays). IT MAY TAKE UP TO 48 HRS FOR YOUR ORDER TO SHIP BASED ON ORDER VOLUME.
When will my order ship?
We ship across Canada. Orders are shipped in the order they are received. Orders may take up to 48 hrs to ship once processed (excluding holidays and weekends). If you place an order online on a Saturday or Sunday your order will ship on Monday.
We offer a fixed rate shipping charge:
$12.99 Expedited (with tracking) – Canada Post
$12.99 (with tracking) UPS
An ESTIMATED date of delivery will be provided to you by the shipment company you chose. Please do not contact us looking for your package until AFTER your package is late.
It is your responsibility to enter your address correctly when creating your account. We will not be responsible for incorrect addresses entered by customers nor will we be responsible for shipping charges incurred for incorrect addresses. If a package is returned due to customer error, the customer will be responsible for payment of the return shipping charge in addition to a service fee of $15.00
Once your package shows as delivered, we are no longer responsible for the package or it’s contents. If you did not receive your package and the Canada Post site shows as ‘delivered’, please contact your nearest postal outlet and request an investigation as to it’s location. Same applies with UPS>